Gas plant business owners in Nigeria can now limit areas costing them profit with a solution that solves real-life issues.
Here’s a story of Felix and his wife of gazillion gas plant business in Akowonjo suffering business woes and solving them eventually.
Rising Demand for Business but Low Profit
LPG known as cooking gas is a necessity in Nigeria with demands increasing sharply as the Nigerian populace turns towards urbanization and prefers cleaner methods for cooking household meals.
For gas plant business owners like Feliz and his wife, the increasing demand for LNG products signifies a rise in the cooking gas business; the duo boasts a turnover of 45 million catering to 200 unique customers.
However, the duo face problems consistent with African businesses operating cash-based businesses like supermarkets, wholesale, or retail shops.
Challenges Faced By Gazillion Gas Plant Business
1. Loss of revenue due to pilferage and cash transactions: Employees engaged in unauthorized removal of goods or intentionally withheld customers’ change, leading to financial losses.
2. Lack of access to records for dispute resolution: In the absence of proper records, the business struggled to ascertain the accurate amount of income versus change, hindering effective management.
3. Lack of customer trust due to price fluctuations: Cash-related issues caused a decline in customer trust, impacting the overall reputation of the business.
Felix and his wife like you understand that dwindling trust could cripple any business and looked for a way to ensure customers believed them and preferred their services before others.
How Gazillion Gas Plant Business Solved Its Business Woes
To overcome these challenges Felix and his wife turned to OyaSync a technology-driven solution designed to address these common issues faced by millions of small and medium-sized businesses.
In response to the identified problems, Oyasync implemented three key strategies:
1. Creation of a comprehensive customer database.
2. Effective monitoring of sales and purchases.
3. Tracking of credit sales and implementation of a loyalty rewards program for repeat customers.
The Oyasync retail app was introduced to provide an easy-to-use sales management system for both employers and authorized staff. It incorporated a simple CRM feature to organize customer information, including names and purchase history, and automatically rewarded repeat customers to foster patronage.
The impact of Oyasync on Gazillion Gas Station was remarkable:
– Customer complaints decreased by over 70% within two months.
– Turnover increased by 90% in just six months.
– Average customer spending witnessed a 30% surge in three months.
With reduced customer complaints and increased turnover, Felix and his wife now enjoy positive word-of-mouth advertising from customers who prefer Gazillion’s services for its honest system of handling change.
About Oyasync for Businesses
The OyaSync retail app not only manages the growing customer base efficiently but also facilitates automatic rewards for repeat customers and stores information for personalized communications such as birthday greetings.
As a result of their impeccable record-keeping, Gazillion anticipates easier access to funding. The OyaSync retail app, credited for Gazillion’s success, is now available for suppliers in the gas, wholesale, and retail sectors.
Thinking of starting a gas business in Nigeria or already own a gas plant business? Ensure your business satisfies customers and is preferred to others.
The OyaSync retail app does this for you. For more information on the OyaSync retail app reach out to us via WhatsApp at 08183519829.
